• Welcome toYUCCA

  • VIRAL SATISFACTION

 

 

About YUCCA

yucca-en

Clear clients'expectations and satisfaction analysis

Clear clients'expectations and satisfaction analysis

Everything starts with a clear understanding of perceptions. We process existing information, research what is missing and provide you with a decision-making picture allowing you to immediately implement the improvements needed.

Clear Communication

Clear Communication

Understanding your clients’ expectations and your key success factors, we help you communicate offers reflecting what you are able to best satisfy. More satisfied clients = more profits.

A satisfied client will tell 2 persons, an unsatisfied one 10 persons

Make it simple, make it work

Why YUCCA?

We help you identify and implement what will satisfy your clients

 

 

To say the least, today’s business climate is uncertain and changing at a dizzying speed…

The Yucca is a symbol of adaptability and vitality. Even decapitated it sprouts new growth, more vigorous than before. Plant a seed of Yucca in your business and grow your profits!

Founder and “Chief Satisfaction Officer” of Yucca, François Vassard brings you a broad experience in Marketing, Satisfaction and Communication at top international level. Global Chief Marketing and Communication Officer of the Adecco Group during 15 years, he also worked in Consumer Goods, Advertising, Media, B2B and B2C services, for large and small companies.

What can

YUCCA

do for you?

Help you manage your clients' satisfaction. Communicate a simple consistant message in line with your clients experience.

 

 Client satisfaction audit
Key improvement factors

 Communication strategy
 Communication tools

 Satisfaction measure tools
 Active training

 Communication concepts
 Service oriented marketing

 

At Yucca, we do what we say: satisfied or free of charge!

The

YUCCA +

+

 NO MORE LENGTHY, UNREADABLE REPORTS

SIMPLE ADVICE, SIMPLY GIVEN

A SINGLE POINT OF CONTACT

SOMEONE WHO ACTUALLY LISTENS TO YOU

cerise

An exceptional return on investment.

The Yucca is frugal and extremely rewarding.

 

Download our PDF Presentation

Acquiring a new client costs 5 times more than keeping an existing one

Some

References

& more when we meet!

+41 79 341 41 55
Want a clearer view ?

Contact us

now

+41 79 341 41 55 - fv@yucca-satisfaction.com

Latest articles

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    I recently posted that there was a new wonderful app, free and available to everybody, called “human contact”. It is apparently extremely effective to develop business. Speaking of human contact …what about connecting …your cat through an app? You could communicate with him remotely, follow his movements, see him catch […]

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  5. VATICAN-RELIGION-POPE-CANONISATION

    Let me start, for once, with a warning statement: this post is not about faith or religion and has no intention to compare any religion with any other one, nor to dismiss / promote any religious belief. This is only about the lessons to be learnt in long term communication […]